Privacy Policy
Last updated:
This Privacy Policy describes how iCarz (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you use our website, mobile experiences, and related services in the United Arab Emirates. We are committed to handling your information responsibly and in line with applicable UAE data protection expectations.
1. Who we are
iCarz operates automotive listing and enquiry services in the UAE. For the purposes of this Policy, the data controller is the company identified on our Contact page. If you have questions about this Policy or your personal data, you may reach us through those contact channels.
2. Information we collect
We may collect identifiers (such as name, email, phone number), account credentials, enquiry details, device and usage data (IP address, browser type, pages viewed), and communications you send us. We may also receive information from partners where you have consented or where necessary to provide a service you requested.
3. How we use your information
We use personal information to operate and improve the Website, respond to enquiries, facilitate introductions to sellers or financiers, send service-related messages, analyze usage trends, prevent fraud and abuse, and comply with legal obligations. Marketing communications, where permitted, will be sent in accordance with your preferences.
4. Legal bases
Depending on the context, we rely on your consent, performance of a contract, our legitimate interests (such as securing our platform and improving user experience), or compliance with legal requirements. Where consent is required for specific processing, you may withdraw it at any time without affecting prior processing that was lawful.
5. Cookies and similar technologies
We use cookies and similar tools to remember preferences, measure traffic, and improve functionality. You can control cookies through your browser settings; disabling certain cookies may limit some features of the Website. Further detail may be provided in a separate cookie notice if we introduce advanced analytics or advertising tags.
6. Sharing with third parties
We may share information with service providers who assist us with hosting, analytics, customer support, or marketing, subject to confidentiality and data-processing safeguards. We may disclose information if required by law, to protect rights and safety, or in connection with a business transfer, provided successors honour this Policy or notify you of changes.
7. International transfers
Your information may be processed in the UAE and, where necessary, in other countries that provide an adequate level of protection or through appropriate safeguards such as standard contractual clauses, consistent with applicable regulations and our operational needs.
8. Retention
We retain personal information only as long as needed for the purposes described in this Policy, including satisfying legal, accounting, or reporting requirements. When retention is no longer necessary, we delete or anonymize data in line with our internal policies and technical capabilities.
9. Security
We implement technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your account credentials.
10. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data; restrict or object to certain processing; and receive a copy of data you provided in a portable format. You may also lodge a concern with a competent supervisory authority where such a right exists.
11. Children
Our Services are not directed at individuals under eighteen. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it promptly.
12. Updates to this Policy
We may revise this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Material changes may be communicated through the Website or by email where appropriate. We encourage you to review this page periodically.